❓ Frequently Asked Questions
Answers to the most asked questions at si77
Here you will find simple and detailed answers to the questions Bangladeshi players ask most about deposits, withdrawals, KYC verification, and cricket betting.
Welcome to si77! This page is designed to answer the most common questions from Bangladeshi players. From placing bets on BPL and international matches, to depositing via bKash and Nagad, withdrawal rules, and the identity verification process — everything is covered step by step below. If you cannot find the answer to your question here, contact us via our 24/7 live chat or email.
BPL & International Matches
Log in to si77, go to the Sports section, and select Cricket. You will see a list of matches from various tournaments including BPL. Click on the match you want, choose your preferred market and odds, enter your stake amount, and confirm. Each confirmed bet will appear in your bet slip.
The most popular cricket markets among Bangladeshi players are: Match Winner, Toss Winner, Total Runs in an innings (Over/Under), Top Run Scorer, Method of First Wicket, and Powerplay Runs. Live betting over-by-over markets are also very popular, where you can predict the runs or wickets in each over.
If a match is declared no-result due to rain or any other reason and the minimum number of overs has not been completed, the related bets are voided and the full stake is returned to your account. If the result is determined by the Duckworth-Lewis method, bets are generally considered valid in most cases — full details are available on the Terms and Conditions page.
Decimal odds make it easy to calculate your total return. Simply multiply your stake by the odds — that is your total return. For example: if you bet ৳1,000 at odds of 2.50, your total return is ৳2,500 (meaning ৳1,500 profit). The higher the odds, the lower the chance of winning but the higher the potential profit.
Yes, si77 offers betting on the T20 World Cup, IPL, and other ICC tournaments alongside BPL. You can bet across various markets on exciting contests like Bangladesh vs India in international matches. Visit the si77 Cricket page to see the latest match listings.
Deposit Related Questions
si77 does not charge any deposit fee. However, your mobile banking provider (bKash, Nagad, Rocket, or Upay) may apply their standard send-money or payment charges — these vary by platform. It is a good idea to check your wallet's fee policy before making any deposit.
The minimum deposit amount at si77 is ৳300. This applies equally to all payment methods — bKash, Nagad, Rocket, and Upay all share the same limit. Even if you want to start with a small budget, you can add balance to your account from as little as ৳300.
Currently, four mobile wallets can be used to deposit at si77: bKash, Nagad, Rocket and Upay. These are the most widely used methods in Bangladesh and transactions are generally credited to your account instantly. If any new method is added, the site will be updated accordingly.
Go to the Cashier or Deposit page on si77 and select the Nagad option. Send the required amount to the displayed Nagad number using the Nagad app or by dialling *167#. Make sure to include the payment reference number correctly — without it, your deposit may be delayed. Once successful, the balance will be added to your account within a few minutes.
If a bKash payment is made with the correct reference number, it is generally credited to your account within a few minutes. There may be a slight delay during busy periods or due to network issues. If more than 15 minutes have passed, contact live chat — providing your bKash transaction ID will help resolve it faster.
How to Withdraw Money
Yes, a wagering requirement must be met before withdrawing winnings from a welcome bonus. At si77, you need to wager 15 times the bonus amount. For example: if you receive a ৳2,000 bonus, you must complete ৳30,000 in bets. Once this requirement is met, your bonus winnings will be transferred to your main balance and can be withdrawn.
Withdrawals at si77 are generally processed within 15 minutes to 2 hours. If KYC verification is complete and the correct wallet details are on file, most withdrawals are handled quickly. If your withdrawal shows as pending, please be patient — if it does not arrive within the expected time, contact live chat.
The minimum withdrawal amount at si77 is ৳800. Withdrawal requests below this amount cannot be processed. Please wait until you have enough balance before submitting a withdrawal request. Withdrawals can be made via bKash, Nagad, Rocket, and Upay.
No, withdrawals can only be made to a wallet that is registered in your own name and linked to your si77 account. For security reasons, withdrawals to wallets registered under another person's name are not possible. This rule is strictly followed to prevent fraud and protect your funds.
Yes, you can request withdrawals at si77 at night or on weekly holidays. The withdrawal process runs 24 hours a day. However, there may occasionally be slight delays due to the mobile banking provider's own maintenance schedule. For any issues, our 24/7 live chat support is available.
Identity Verification (KYC)
KYC verification is done for two main reasons: first, to ensure the security of your account — so that no one else can use your information to commit fraud. Second, to enable safe financial transactions. Withdrawal requests cannot be processed without completed verification. This is a standard requirement of a reputable platform.
For identity verification, a clear photo of your National ID (NID) or passport is generally required. In some cases, a driving licence may also be accepted. Make sure the image is clear, complete, and not expired. If you have any questions, ask via live chat.
Yes, all documents submitted to si77 are stored securely using SSL encryption. Only authorised members of the verification team have access to this information. Your personal details are not shared with third parties. Full details are available in our Privacy Policy.
The name registered on your si77 account and the name on your mobile wallet (bKash/Nagad/Rocket/Upay) must match exactly — this is mandatory. The reason is to prevent money laundering and protect your funds. If the names do not match, the withdrawal request cannot be processed. If you need to update your name, contact the support team.
After you submit your documents, the support team will review them. Once verification is complete, you will be notified via email or live chat. You can also log in to your account to check the status while the process is ongoing. Submit clear and complete documents for faster verification.
Still have questions? We are ready to help
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